Return & Exchange

We want our customers to be completely satisfied with our quality products. If a return should nevertheless be necessary, we ask you to return the complete goods, in their original packaging for fast and smooth processing.

Free return of goods
In case of a return due to the wrong size, wrong style or you are just plain not happy with the product, please email us at customerservice@rideheld.com for a pre-paid shipping label.


Once you have received your return label via email, print it out, pack up the item/s in their original packaging, attach the label and bring to your nearest USPS office.

As soon as the package has been received and inspected by our warehouse you will be granted a refund to your original payment method.

Please note:

  • we do not accept packages without the return authorization label.